We'll be at PACKEX Toronto!
Business hours 8:30 a.m. to 5 p.m. (Eastern Time): (please note our office close at 16h00 on Friday) Please call the factory and ask for the service department (1-855-395-5252). The service department will issue a work order# and put you in contact with one of our pre-approved service company.
Outside Business hours 5 p.m. to 8:30 a.m. (Eastern Time): Please call the factory (1-855-395-5252). You will be redirected to a service company of your region or to our 24/7 technical support.
In needs for parts, you can order parts online directly from Parts Town web site with next day delivery guarantee if your purchase order is processed before 8 p.m. (Eastern Time).

Before recommending a packaging solution, Sipromac first carefully considers every aspect of your product and your packaging needs: serviceability desired, product preservation requirements, packaging durability and production output. Sipromac is then able to offer the perfect solution to optimize the quality of your product and maximize production—with an excellent ROI!


An experienced technician is available by telephone, in person or through our distributor network to solve your problems as quickly as possible. Note that we always carry a full line of parts for all our machines.


An equipment demonstration can let you see how Sipromac machines operate and assess their performance before you make a purchasing decision. This gives you the opportunity to choose the solution to meet your needs and the packaging requirements of your business sector. For more information, contact a Sipromac expert.


Sipromac will install the equipment purchased and provide training on its use.